High Performance botanical skincare
Our purpose is to formulate advanced skin and body care products of the finest quality, with a strong focus on natural and organic ingredients. Our formulas are developed by our team of skilled chemists who believe that natural ingredients alone is not enough, we demand performance and results. We formulate with the highest quality active ingredients which are supported by scientific research and clinical results. Combining the benefits of nature and science, our mission is to create superior formulations that are extremely effective without the use of harmful ingredients. We believe the products you use every day should make a real difference in your heath and wellbeing.
Our ingredients are grown and produced in ethical and sustainable ways, without the use of pesticides, and we never use artificial fragrances, sulfates, petrochemicals, parabens, phthalates or GMO's. All of our packaging is recyclable and made from post consumer recycled materials and we never test on animals. Our products are manufactured by renewable solar and hydroelectric energy.
About our founder
SALT & STONE was founded in 2017 by Nima Jalali. As a former professional snowboarder, Nima traveled the world experiencing a broad range of outdoor environments and conditions. Spending long periods exposed to the elements led to understand their effects on the skin and body, and instilled in the importance of protection. During his career, as he struggled with a series of injuries, Nima discovered that a natural approach in his diet and lifestyle optimized his recovery and performance. His personal demand for products (like chemical-free sunscreens and aluminium-free deodorants) that aligned with his natural lifestyle became a catalyst for the inception of SALT & STONE.
RETURNS, REFUNDS AND EXCHANGES POLICY
How To Return An Item
Your must return the item within 30 days of your purchase.
Due to the fact that we offer low shipping rates on all items within the US. We require you to mail your returned item to:
SALT & STONE
28610 Hasley Canyon Road,
Castaic, CA 91384
Include in your package a signed letter stating the reason for your return and the original receipt. Please make sure to include this!
All items may be subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
You may exchange your item for a different product. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
All orders are shipped within 48 hours Monday – Friday 8am – 5pm PST. Orders ship from Castaic, CA.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Accepted Methods of Payment
All Payments are processed through PayPal
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect
We only collect information that we need that is related to your order. This includes your:
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.